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Patient Feedback

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We would love to hear your thoughts.

Here at Queen Street Dental Surgery, we love to hear our patient’s feedback to ensure that we continually improve the service that we provide. If you have any feedback that you would like to share with us then please use the form below.

We look forward to hearing form you.

    Complaints procedure

    We hope that, if you have a problem, you will make use of our practice complaints procedure.
    We believe this will provide the best chance of putting right whatever has gone wrong and an opportunity to improve our practice.

    To leave a complaint, you can either use the form above or email us directly at: queendentalreception@outlook.com

    However this does not affect your right to complain to the Dental Complaints Service, if you feel you cannot raise your complaint with us or you are dissatisfied with the result of our investigation. If you wish further advice you should contact:

    Dental Complaints Servie
    The Lansdowne Building
    2 Lansdowne Road
    CR9 2ER

    Tel. 08456 120 540
    Email: info@dentalcomplaints.org.uk

    You may also like to contact The General Dental Council for more advice.

    The General Dental Council
    37 Wimpole Street
    W1M 8DQ

    Tel. 020 7887 3800

    Email: complaints@gdc-uk.org

    For those patients registered with this practice with Deplane can contact Deplane by telephone for advice:

    Tel. 0800 169 7220